Management portal · confidential client
Healthcare reimbursement requests, moved beyond spreadsheets.
- Need
- Manage reimbursement requests from employees, other covered users and family members, keeping people, claims and outcomes organised.
- Solution delivered
- A portal to add and manage family members and requests, approve or reject claims, review statistics and export electronic files for the Italian Revenue Agency.
- Our role
- Workflow analysis, design and development of the public portal and management area.
- Outcome
- The client reports substantially shorter processing times compared with the previous spreadsheet-based workflow.
